Lay Assessors Scheme

Visiting people at home to discuss the care they receive.

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Welcome to the Lay Assessors Scheme

We recruit and train volunteers who interview home care service users about their satisfaction with the home care they receive.

If you are either over the age of 55, or qualified / experienced in working with older people or people with disabilities, then you can train to be a Lay Assessor!

The Lay Assessors Scheme is commissioned by Brighton & Hove City Council to monitor the quality of home care provision across the City.

Each month, 20 service users of one or two home care providers are surveyed and the results compiled into a confidential report for the Council.
The reports help the Council to maintain standards and value for money.

What is a Lay Assessor?

The role of a Lay Assessor is to visit people in their own homes to talk about the home care they receive on a day to day basis.

If you have two hours a week to spare this could be the rewarding work you are looking for as you play an important part.

The work is voluntary but we do reimburse expenses such as travelling (unless you have a bus pass) and phone calls.

You will need to have ready access to email.

How do I contact you?

You can contact us via telephone or email.

Call 01273 229004 or email for more information.

The Lay Assessors Scheme is funded through a contract with Brighton & Hove City Council.


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How do I volunteer or find out more?

Please visit our volunteer page.


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Please note: 
Some names and/or images may be changed where necessary to protect the identities of those involved. Thanks for understanding.

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