Measuring impact on health & wellbeing: Community Navigation service features at international conference

Posted on 12th July 2018 by

Social activities

Community Navigation (CN) is a social prescribing service that links people to community services and groups that improve health and wellbeing.

Clair Rowe, our Community Navigation Service Manager, submitted an abstract on the how the service monitors impact for the first International Social Prescribing Research Conference. The abstract was successfully chosen to exhibit as a poster in the conference exhibition, held at the University of Salford, 14 June. For a person-centred service, the first priority is to support people to improve their lives. Secondly, the impact of the service on their health and wellbeing should be measured.

On first meeting the people Community Navigation work with, questions are asked in a structured conversation designed to support them and find out about their life. Their answers are recorded on a ‘Wellbeing Web’. When appointments between the Community Navigator and person end, and/or during the 3-6 month follow-up, the same questions are asked again to see what change there has been.

The aim is to demonstrate what impact the holistic social prescribing service has on the lives of people referred to the Community Navigation Service.

Clair reports:

“The social prescribing research agenda is moving on and developing well. At the first international conference there was lots of interesting learning shared and a unanimous agreement there is already enough evidence to prove the efficacy of the approach. There was also a great deal of interest in our Community Navigation outcome measurement approach during the poster sessions. Our embedded monitoring tools routinely demonstrate the successful impact of the service on people’s lives.”

You can view the poster exhibited during the conference here:

A Purpose-Designed, Built-In Outcomes Framework for Social Prescribing

(Click to view – PDF 1249kb, opens in new tab)


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