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Monthly archives for January, 2014

Steps on the road

Posted on 31st January 2014 by

I’ve been thinking a lot about data, defining outcomes and evidencing our impact this week. We are at the beginning of implementing a new database, and we are at that stage of the process where we have high hopes, are expecting miracles and nothing has gone wrong yet!


This is what happens when you do an image search for ‘setting up a database’!

Of course, reality will bite and our expectations will be trimmed and adjusted by the setting up process, training and the early days of usage, until we hopefully end up with something that works for us all, across the organisation. Whatever it is will be an improvement on where we are, and that is what we work for every day in every part of our organisation.

In a waft of the Bader-Meinhof effect, while we’ve been talking about how we collect and use data, a piece of work I did before I joined Impetus – DataBridge - has cropped up twice this week. This looked at the use of data and Open Data in the voluntary sector.

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Now Hiring for ICAS Advocate!

Posted on 22nd January 2014 by

Just a short blog post to announce that we have opened up a new job vacancy!

You may already know that we run the NHS Independent Complaints Advocacy Service (ICAS) in Brighton & Hove, which supports local residents to resolve complaints about healthcare commissioned or provided by NHS England. We are now looking for a new full-time ICAS Advocate to work with Impetus as a crucial part of the service.

Interested? You can find more information about the vacancy on our jobs page, and please feel free to contact us if you have any questions.

Improving Palliative Care

Posted on 15th January 2014 by

Last week I took part in a focus group led by Dr Catherine Evans of the OPTCare (“Optimising palliative care for older people in community settings”) research project. The project is a joint venture between the Sussex Community NHS Trust and the Cicely Saunders Institute at Kings College, London. The aim of the study is to understand how “older people living with frailty could benefit from a new service with a specialist palliative care team providing an extra layer of support for a short time.” The findings of the study will help in the development of community support services and care for older people with frailty and their families. You can find out more by following this link:

Why was I there? Because, over the years, Neighbourhood Care Scheme (NCS) volunteers have helped to support many people in times of severe illness and towards the end of their lives. Our volunteers, particularly, have supported people who may not have close family around them. A few things struck me at the meeting:

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