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Impetus is a Brighton and Hove based charity which provides direct support services to local people experiencing disability and/or disadvantage. We also provide infrastructure support to organisations within the voluntary sector.
New NHS Independent Complaints Advocacy Service (ICAS)
From 1st April 2013, Brighton & Hove Impetus has been commissioned by Brighton and Hove City Council to deliver the NHS Independent Complaints Advocacy Service. ICAS is a free and independent service that can help you make a complaint about your National Health Service (NHS) care or treatment. The service will be delivered in partnership with , , , and providing a new kind of Independent NHS Complaints Advocacy Service based on our shared commitment to high-quality, local advocacy and tailored to the City's diverse communities.
This advocacy complaints service will support Brighton & Hove residents who need support to resolve a complaint about healthcare commissioned or provided by the NHS in England.
We are working hard to set up the new ICAS service, and will publish more details as soon as we can.
How can the NHS Independent Complaints Advocacy Service support me?
We are working to produce a to help you make a complaint about your care or treatment using the NHS Complaints Procedure. You can choose to make your complaint without the support of an ICAS advocate but you might decide that you need support to make a complaint. ICAS advocates can work with you to ensure you understand your options and help you to achieve the outcome you are seeking.
How do I find out more?
Impetus will be setting up this new service over the next few weeks and more information will become available from this website. If you would prefer to speak to someone, you can call us on the number below.
Call 01273 229002 to ask for an advocate to call you back.
The ICAS service is part of Healthwatch Brighton & Hove – the new independent health and social care watchdog – which is to be set up by .
For more information about Healthwatch Brighton & Hove and how you can help shape local services, please contact CVSF on 01273 810235 or firstname.lastname@example.org
The Board of Trustees of Impetus is delighted to announce the appointment of Julia Reddaway as Interim CEO.
Julia, who formally takes up the role on 2 April 2013, will be covering for the permanent CEO, Jo Ivens, for the period of her maternity leave.
Julia has over 20 years experience in the voluntary and public sectors, much of it within Brighton & Hove. She brings strong leadership and strategic skills to our organisation at a time when the sector and environment are in a state of considerable change. Julia's abilities and energy are a great fit for Impetus and will enable us to respond positively to the changes and opportunities which lie ahead.
2013-14 will be another big year for Impetus as we ensure the smooth transfer of the Volunteer Centre and the Performance Development Scheme to the new lead infrastructure organisation in Brighton & Hove, and continue to develop our own community of projects providing high quality support for vulnerable adults.
Interim CEO, Impetus
Volunteer Centre Brighton & Hove gets
the national stamp of approval!
The Volunteer Centre Brighton & Hove has successfully achieved Volunteer Centre Quality Accreditation, or VCQA, for providing high quality volunteering support services across Brighton & Hove.
Awarded by the national professional body for volunteering, Volunteering England, VCQA is a quality framework for Volunteer Centres. Achieving VCQA means that the Volunteer Centre Brighton & Hove joins the national network of Volunteer Centres who can fly the Volunteer Centre branding with confidence.
"We are continuing to celebrate the spirit of Volunteers' Week because we have had so much positive feedback about the impact that the volunteers of Brighton and Hove have on their local communities." says Alison Marino, Volunteer Centre Brighton & Hove.
Click on the picture above to see what these groups have to say about the contribution of their volunteers...
Our vision is to create a society in which the most vulnerable people are valued and have the opportunity to achieve quality of life and well-being. Impetus works in Brighton and Hove to achieve this vision through volunteering.
Please click on the Projects list on the left side of this page for more details about who we support and how you can get involved.
Find out what's going on across all the Impetus projects on our blog:
Trustees' Report 2011-12
Click here to view the Impetus Trustees' Report for the year ended 31st March, 2011.
We welcome all ideas for fundraising for Impetus and its projects... we'd love to hear from you if you have any ideas.
...let us know if you can help and we'll support you to do so.
Brighton and Hove Impetus, Registered in England and Wales. Registered Address:
65-67 Western Road
Hove, BN3 2JQ
Registered Charity: 1083390
A Company Limited by Guarantee: 03895574